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Dental Assistants

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Doloreza Agolli, Dental Assistant

“Treat patients in the way you’d like to be treated!”

Image of DolorezaDoloreza has been with us since 1995. She earned her Bachelor of Arts degree at the University of Tirana, Albania, and is CPR, OSHA, and Radiology certified.

“We’re a team here,” she says, “and our patients recognize that and appreciate it. They feel like a part of our family, because that’s how we treat them.”

Doloreza is fluent in English and Albanian. She lives in Worcester, Massachusetts with her husband and loves to cook and spend time with her grandchildren, along with the rest of her family. She’s also an avid Boston Celtics fan

Zhaneta Sterjanaj, Lab Technician

“I love the family atmosphere here!”

Image of ZhanetaZhaneta joined the practice in 1996. She earned her Diploma in Laboratory Technology at the Medical School of Albania and is OSHA Certified.

“The team knows the importance of working together to achieve the best for our patients,” she says.

Fluent in Albanian, Zhaneta lives in Worcester, Massachusetts with her husband and two children, and loves to cook and travel.

Marjana Cika, Dental Assistant

“It’s vital to keep up-to-date on the latest technologies.”

Image of MarjanaHaving joined us in 2000, Marjana brings over two decades of experience in oral health to the practice. Certified in CPA, OSHA, and Radiology, she earned her Bachelor of Arts degree in Dental Medicine from Albania’s University of Tirana.

“Our wonderful patients, along with my amazing co-workers, make coming to work a joy,” she says.

Marjana is fluent in English, Italian and Albanian. She lives in Worcester, Massachusetts with her two daughters and her grandson, and loves traveling, reading, movies, and The History Channel.

Taylor Murphy, Dental Assistant

“I love to help make our patients’ visit fun experiences!”

Image of TaylorTaylor joined our team in 2012, following her studies at the Porter and Chester Institute in Worcester, Massachusetts. She is certified in CPR, OSHA, and Radiology.

“Our staff strives to make sure each patient feels at ease and comfortable in every visit,” she says.

Her responsibilities include preparing treatment areas, taking X-rays, completing lab work, and sterilizing instruments.

Taylor loves working out at the gym and meeting new people.

Rima Bakkal, Lab Technician

“My reward? Patient satisfaction!”

Image of RimaRima joined the practice in 2015. Her specialty is designing and fabricating crowns, bridges, and implant-supported arches. She holds a Bachelor of Arts Degree in Architecture.

“I love working here,” she says. “The team is terrific, the support and quality of care we provide is incomparable…and seeing patients with beautiful, brand new smiles is an amazing experience!”

Rima is fluent in English, Arabic, and Aramaic.

The Worcester resident is married with two children in college, enjoys drawing and baking in her spare time, and is an active parishioner of Saint Mary’s Syrian Church..

Khadiyjah Jackson, Dental Assistant

“Our office is extremely welcoming…and the team members love what they do!”

Image of Khadiyjah“Since I’ve been here,” Khadiyjah says, “I’ve never seen an unhappy patient.” She joined us in 2015, following her studies at the Porter and Chester Institute in Worcester, Massachusetts, where she was the Student Ambassador of her class. Khadiyjah is certified in Radiology and CPR.

“A healthy mouth is key to a healthy body,” she says. “I enjoy educating our patients on this basic but very important point.”

After office hours, Khadiyjah enjoys her family and friends, movies, music, and playing sports.

Shalece Long, Dental Assistant

“Establishing a trusting relationship with out patients…that is so important!”

Image of ShaleceShalece joined our team in 2016, having earned her Certificate in Dental Assisting with high honors from the Porter and Chester Institute in Worcester, Massachusetts. She uses her combination of technical and “people” skills to assist in providing the highest quality of dental care.

Board Certified in Infection Control, Radiology, and CPR, Shalece appreciates the magnitude of treatment options and technological advances of our practice.

Shalece lives in North Worcester, and enjoys spending time with her daughter, traveling, and watching soccer games…and she’s recently taken up boxing!.